Strategies for Handling Returns and Special Orders
Join Emily Overson for a virtual workshop focused on practical ways to improve how your team manages returns, refunds, and special orders. Learn how to reduce costly mistakes and support your margins with clear policies.
Get a customizable return and refund policy framework
Learn to reduce special order errors and customer disputes
Receive ready-to-go checklists and communication templates
Register today and learn how to handle the toughest transactions with confidence.
Managing Returns, Special Orders and Refund Policies September 4, 2025 Virtual Workshop
Looking to connect with peers and discover new ways to support your business? Now is a great time to join a BLD Roundtable Group. Several groups meeting this fall are welcoming new members.
Peer groups designed for owners and managers
In person and online options available
New virtual roundtable series kicks off November 6
FREE Member Webinar: What are You Leaving on the Table? July 31 at 12:00 pm CST
Presented by Emily Overson
Our next Summer Webinar is almost here. Emily Overson will help you identify the financial drains and missed opportunities that may be holding your yard back.
Practical tips to uncover overlooked profits
Real LBM examples from a seasoned expert
Great for building financial fluency
Register today and gain insights to help your bottom line.
BLD Connection members can access a free 10-minute consultation with Droel, PLLC for business-related legal issues. Need more help? Members get exclusive discounts on additional services.